Everyone likes a good host. And in 2021, you could argue people like a good cloud hosting services provider even more. 

We’ve talked before about how cloud hosting services can help your business refine its focus to whatever it does best. You no longer need to worry about IT infrastructure costs and data thieves infiltrating your system. 

But there are a ton of cloud hosting service providers out there. How can you decide between all of them? It’s often simply a matter of asking the right questions before signing an agreement. Before you pick out your next cloud hosting service provider, make sure you do you’re able to answer the questions below.

  1. Are They Able to Ensure the Security of Your Company’s Data?

Earlier, we mentioned one of the most obvious advantages of cloud computing vs. the use of traditional servers: It’s significantly more secure. After all, the cloud hosting service providers have a business incentive to make sure your data is kept safe.

Of course, not all hosts are created equally. Data thieves are constantly re-tooling their approach, making it exceptionally difficult for security systems to keep up. If your host isn’t prepared to handle the rapidly changing landscape of data security, you should probably start searching for a new vendor.

Here are three concerns your host should be able to address out front: 

  • How are they handling encryption within their network and for data sent across the Internet?
  • How secure is their API and web management interface? 
  • What is the extent of their physical security measures at their facility? Do they have biometric security screens and manned on-site security?
  1. How Much Uptime Are You Guaranteed Every Year?

While outsourcing your IT infrastructure through a cloud hosting service provider offers clear benefits, it does force you to ocassionally cede some level of control. It usually shouldn’t serve as a major area of concern for your management team. But it can be inconvenient. 

Perhaps the most significant source of inconvenience is downtime. Your cloud hosting vendor provider will at times need to restrict services for upgrades and maintenance. Unfortunately, this entails a major slowdown at your business. Providers are, however, perfectly upfront about the amount of downtime to expect each year in your service level agreement. Our best piece of advice for you: Pay attention to the “nines”.

For example, one nine would equal 90 percent availability. Over a year, this equates to 36.53 days of downtime per year. If, on the other hand, your plan has five nines—99.999 percent availability—your system should only be down for around 5 minutes over the course of a year. 

Choose the plan that makes the most sense for your business. If you can afford some downtime, you can opt for a cheaper service plan for the year.

  1. To What Extent Are They Willing to Help in the Cloud Transition? 

Much of the convenience associated with cloud computing becomes moot if you’re forced to spend a lot and make substantial changes to your business. 

Migration to the cloud can be costly if your host doesn’t have a team dedicated to helping your business make it happen. You would need to hire your own IT professionals, which can add on to your cloud transition budget. It’s also ripe for error since there’s a chance they might not be entirely clear on the intricacies of the hosts’ system. 

At the very least, your host should provide help in migrating data from your current system to the cloud and assistance in setting up applications. It’s again an item you’ll want to note as you review your service agreement.

If you’re looking for reliable cloud hosting partners for your business, we’re here to help. Timac Business Systems offer secure and convenient cloud hosting services for local businesses who are looking to modernize their IT infrastructure.

Contact us today for a free consultation! 

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