Front-to-Back Office Integration
The primary objective of any new CRM implementation is to bring together customer data from across the company and translate it into meaningful information that can then be acted upon to develop and maintain profitable customer relationships. Some CRM projects, however, have left users feeling underwhelmed by the results, particularly where enhancements to customer visibility have failed to meet expectations or company requirements. The overriding challenge for many companies is to find a way to integrate front- and back-office data. Learn more…
Focused Sales Management
Sage CRM directs your sales efforts toward the most profitable, most winnable deals and helps you make the most of cross-selling and upselling opportunities. With instant access to pipelines, calendars, sales reports, contacts, and much more, your salespeople are freed up to focus all their efforts on selling. Learn more…
Targeted Measurable Marketing
An invaluable tool for marketers, Sage CRM enables your marketing teams to plan, execute, and measure the success of every marketing campaign. It becomes much easier to get the right messages to the right people at the right time, eliminating guesswork and making the best use of your marketing resources. Learn more…
Workflow Automation
Workflow automation paves the way for high-quality customer care with consistent, repeatable, and effective interactions—ensuring you deliver an exceptional customer experience. With Sage CRM, you’ll not only win new customers, but also maintain long, happy relationships. Learn more…
Exceptional Customer Service
Winning a new customer is only the beginning of what should be a long and profitable relationship. But keeping customers happy means ensuring they get what they want, when they want it. From defining processes to tracking cases and solutions, you can resolve customer issues effortlessly. Learn more…
