Now more than ever, companies look to compete through the use of cutting edge technology. At times, however, the sheer number of programs used within one company can become overwhelming.
One way of sorting through the complexity brought on by modern business technology is through the use of enterprise planning resource software (ERP). ERP’s consolidate the systems your company uses to manage functions such as inventory management and accounting into a single interface, offering your managers critical insights that they would have otherwise not had access to.
But if you’re still wondering why your company should use an ERP system, you should consider whether your team faces one of the following challenges.
- Your Current Software Isn’t Setup to Scale
Founders of new businesses often face myriad challenges. An overwhelming amount of data usually isn’t of them.
New businesses can often function using basic business software since the data they collect is typically limited to sales and customer service records. But successful businesses quickly become more complex and soon need to collect data from a wide range of sources including the human resources and supply chain teams. Complex businesses require powerful business software.
ERPs can help reduce the complexity by housing all of the data in a single location. This makes it simpler for managers to make enterprise-level decisions rooted in comprehensive data. So, if you’re a growing business wondering why your company should use an ERP system, be sure to consider whether your team invests too much time in gathering data from multiple sources.
- You’re Struggling to Meet Your Customers’ Needs
Customers are your company’s lifeblood. Finding new customers and nurturing your relationship with them to ensure future business is one of your key mandates as a manager.
Holding on to customers can get difficult, though, as your company expands. Your customers want to feel as though your company understands their needs and is willing to do what it takes to make sure they’re met, and that’s not always easy when it’s likely the customer has spoken with a different member of your organization in the past.
An ERP system stores data from all of your company’s past touch points with a customer. Having this data all in one location gives all of your employees, from the engineering to the customer service team, insights into the needs of customers, which they can then use to introduce new products or services or anticipate the needs of a customer whenever they call.
Managers of growing businesses who are wondering why their company should use an ERP system need to monitor metrics from customer satisfaction surveys and from their customer service staff and from there decide if it’s time for a change.
- Your Company is Spending Too Much On Software Integration
We’ve already discussed how using multiple software systems can quickly become unwieldy as your business grows. If that’s not concerning enough for you, know, too, it can also begin to affect your bottom line.
Every software subscription your company owns carries with it licensing fees, of course. But you’ll also need to factor in labor costs to integrate the new system into your existing one as well as costs associated with training employees on how to use the new system. All of these costs are difficult to measure and can quickly add up.
With an ERP system, you won’t need to worry about paying for multiple software subscriptions or in re-training staff members every time you purchase a new system. What’s more, over time your IT staff will begin to be able to anticipate and quickly rectify software errors staff members face.
If you’re still wondering why your company should use ERP software, we’re here to give you all of the support you need in coming to your decision. Contact us today to set up a date and time for a free demonstration of our range of Sage ERP systems.