We’re Now Offering Salesforce Essentials!

As a part of our mission of providing small and medium sized businesses with the technology needed to help them embrace our digital future, we’re now offering Salesforce Essentials.
Salesforce Essentials is the number one CRM system for small and medium sized businesses. It combines the core functionality of the world’s preeminent CRM system with an affordable price point. It’s the perfect system for any company that’s looking to become more customer-centric.


You probably keep your customer contact information in a number of places around your office—including your own memory. Salesforce Essentials allows you to store all of this information in once place.

Customer Support
Keep track of open customer support cases and respond to queries through phone, email and chat and social channels

Data Tracking
Access where your revenue is coming from, which customers still need support and what customer feedback warrants a response in just a few clicks.

We would be thrilled to help your company develop its own CRM solution. Please email rob@timacinc.com or call robin (310) 571-1200 x21 for more information.

Latest News

customer lifetime value

Three Reasons Why You Should Track Customer Lifetime Value

Customer lifetime value isn’t just another high level business metric.

Unlike commonly used and well understood values such as your company’s gross profits and net expenses, customer lifetime value can tell you what your company is doing well and what it can work on in just minutes. And if you have a customer relationship management system such as Salesforce Essentials, your company’s customer lifetime value can be accessed with only a few clicks.

what is crm

What is CRM? Read to Find Out

What is CRM? Well, to start, it means customer relationship management. But we’re guessing you didn’t click this post to read an acronym spelled out, so let’s dive a bit deeper.